Your Website Deserves Ongoing Care
A website isn't a "set it and forget it" asset. Security threats evolve daily, software needs constant updates, and performance degrades over time. Our care packages keep your site secure, fast, and working hard for your business while you focus on what you do best.
Why Ongoing Care Matters
Your website faces constant threats and needs regular attention to perform at its best. Neglect has real consequences.
Websites Need Maintenance
Think of your website like a car. You wouldn't drive for years without oil changes, tire rotations, or brake checks. Websites are exactly the same - they need regular maintenance to stay safe and perform well.
Every month, new security vulnerabilities are discovered in WordPress, plugins, themes, and hosting environments. Without proactive patching, these vulnerabilities become open doors for hackers. Small issues compound into major problems - or worse, security breaches that damage your reputation and bottom line.
The businesses that invest in ongoing website care avoid costly emergencies, maintain their professional online presence, and never have to explain to customers why their site is down or compromised.
The Cost of Neglect
What happens when websites don't receive regular care and maintenance. These aren't hypotheticals - they happen every day.
Security Breaches
Hackers actively scan for outdated WordPress plugins and known vulnerabilities. An unpatched site is an open invitation for malware injection, data theft, SEO spam, and complete site defacement. Recovery is expensive and damages customer trust.
Performance Degradation
Databases bloat with spam comments and revision data. Caches become stale and ineffective. Images accumulate without optimization. Over time, your once-fast site becomes sluggish and frustrating for visitors who leave before converting.
Broken Functionality
Plugin conflicts, PHP version incompatibilities, and API changes can silently break contact forms, checkout processes, and critical features. Often you don't know until a frustrated customer complains - or doesn't bother and goes elsewhere.
Search Ranking Drops
Google penalizes slow, insecure, and poorly maintained sites. Technical issues that go unaddressed can tank your search rankings and organic traffic - sometimes overnight with major algorithm updates.
Choose Your Care Level
Flexible packages designed for different business needs and budgets. All include our core security and maintenance foundation.
Essential Care
Foundation Protection
Core maintenance for businesses that need their website protected and running smoothly without extensive changes.
- Weekly security scans and malware monitoring
- Monthly WordPress core, theme & plugin updates
- Daily automated backups (30-day retention)
- Uptime monitoring with instant alerts
- 30 minutes of small fixes per month
- Monthly health report
- Email support (48hr response)
Growth Care
Active Growth Support
Everything in Essential plus ongoing optimization and content support for growing businesses that need active improvement.
- Everything in Essential Care
- Monthly SEO health check & recommendations
- Performance optimization reviews
- 2 hours of content updates per month
- Google Analytics & Search Console monitoring
- Quarterly strategy call
- Priority email support (24hr response)
Performance Care
Full Partnership
Premium care for businesses that depend on their website for revenue generation and lead acquisition.
- Everything in Growth Care
- Ad campaign management included
- Weekly performance optimization
- 4 hours of development/updates per month
- Conversion rate optimization reviews
- Monthly strategy calls
- Same-day priority support
Care Package Details
Everything we do to keep your website secure, fast, and effective - explained in detail.
Security Protection
Proactive security measures that prevent breaches before they happen, not reactive cleanup after damage is done.
- Malware scanning and removal
- Firewall configuration and monitoring
- Login security hardening
- SSL certificate monitoring
- Vulnerability patching
Backup & Recovery
Never lose your website data with comprehensive backup protection that actually works when you need it.
- Daily automated backups
- Off-site secure storage
- 30-day backup retention
- One-click restore capability
- Pre-update backup snapshots
Software Updates
Keeping all your website software current and compatible - tested before deployment to prevent breakage.
- WordPress core updates
- Theme updates and patches
- Plugin updates with testing
- PHP version compatibility
- Conflict resolution
Performance Monitoring
Continuous monitoring to catch issues before they affect visitors or your search rankings.
- 24/7 uptime monitoring
- Load time tracking
- Database optimization
- Cache management
- Image optimization
How We Work Together
A predictable rhythm that keeps your website healthy without demanding your attention.
Onboarding
We conduct a full website audit, set up monitoring tools, and establish performance baselines. You receive a report of current status and any immediate recommendations.
Weekly Maintenance
Behind the scenes, we run security scans, verify backups are working, and address any monitoring alerts. You only hear from us when there's something important to share.
Monthly Updates
We apply software updates after testing for compatibility, run performance checks, and complete any content changes you've requested. You receive a summary report.
Quarterly Reviews
We schedule a call to review performance trends, discuss upcoming needs, and plan improvements. This is your opportunity to strategize and set priorities.
Communication You Can Count On
We believe in proactive, transparent communication without overwhelming your inbox. Here's what to expect from our partnership.
- Monthly reports - Summary of work completed, health metrics, and recommendations
- Alert notifications - Immediate notice if something requires your attention
- Strategy calls - Scheduled discussions based on your package level
- Email support - Responsive answers to your questions within SLA
- Slack access - Available on Performance plans for quick questions
Care Package Questions
Common questions about our website care and maintenance services.
Do you work with all website platforms?
We specialize in WordPress, which powers over 40% of websites worldwide. We also support Shopify, Webflow, and custom-built sites. Some advanced features may vary by platform - contact us to discuss your specific setup and we'll let you know exactly what we can offer.
What if my site gets hacked while on a care plan?
If your site is compromised while under our care, we clean it at no additional charge. Our proactive security measures make hacks extremely rare for maintained sites, but we stand behind our work. We also implement additional hardening to prevent future incidents.
Can I upgrade or downgrade my plan?
Yes, plans can be adjusted with 30 days notice. If your business grows and needs more support, upgrade anytime and we'll prorate the difference. If you need to scale back temporarily, we'll adjust your plan at the next billing cycle.
What's not included in care plans?
Care plans don't include hosting costs, domain renewal, third-party software licenses, or major development projects like new features or complete redesigns. These are quoted separately as needed. Our care plans focus on maintaining and optimizing what you already have.
How do I request content changes?
Simply email us with your requested changes - text updates, new images, minor layout adjustments. Growth and Performance plans include monthly content update hours. We batch requests for efficiency but prioritize time-sensitive updates. Track your remaining hours in monthly reports.
Is there a minimum commitment?
We require a 3-month minimum commitment for new care plans. This allows time to properly onboard your site, establish baselines, and demonstrate value. After the initial period, plans continue month-to-month with 30-day cancellation notice.
Start Your Care Plan Today
Stop worrying about website security and maintenance. Let us handle the technical details while you focus on growing your business. Peace of mind starts with a conversation.
No long-term contracts after initial 3 months - month-to-month thereafter